THE MARK Support

We're here to help you leave your mark on the world

📧 Contact Us

Have a question, feedback, or need assistance? We'd love to hear from you!

Frequently Asked Questions

How do I add a mark?

Tap anywhere on the canvas to open the mark editor. Type your message, choose your favorite color and font, then tap "Add Mark" to place it on the canvas.

Why can I only add one mark per day?

THE MARK encourages thoughtful and meaningful expression. The daily limit makes each mark special and prevents spam, creating a better experience for everyone.

Is THE MARK really anonymous?

Yes! We don't collect any personal information beyond what's needed for authentication. Your marks are completely anonymous with no profiles or follower systems.

How do I report inappropriate content?

If you see content that violates our guidelines, please email us at contact@themark.app with the details. We review all reports promptly.

Can I delete my mark?

Currently, marks are permanent once placed. This is by design to encourage careful consideration before posting. If you need a mark removed for a valid reason, please contact us.

How big is the canvas?

The canvas is 5000x5000 pixels, providing plenty of space for millions of marks. You can zoom and pan to explore different areas and discover marks from around the world.

Is THE MARK free?

Yes! THE MARK is completely free with no ads, no in-app purchases, and no subscriptions. We believe in keeping expression accessible to everyone.